• Delivery Manager

    Location US-CA-Redlands
    Job Category
    Professional Services and Consulting
    Job ID
  • Overview

    Leverage your passion for project management and risk management in this dynamic position supporting critical project engagements. In this role, you will be responsible for identifying and mitigating potential delivery impacts to ensure successful project delivery through close collaboration with cross-functional teams.


    • Project Delivery Management
      • Proactive monitoring of assigned delivery activities, including active management of large and high-risk engagements, providing additional support to routine engagements, and assuring collective delivery excellence for repeatable program success
      • Provide rapid response escalation path for project teams in the face of delivery challenges to intervene and apply corrective or preventative action
      • Regularly collaborate with internal proposal team to identify and review new proposals for potential large and high-risk engagements
      • Assist with providing monthly internal executive updates on project portfolio
      • Provide guidance and follow-through on action plans for assigned project engagements to ensure timely resolution of issues
      • Ensure successful project delivery through close coordination with internal teams such as release management, finance, contracts, and accounts
      • Facilitate project kick-off and review meetings and lessons learned sessions for large, high-risk engagements, including relevant knowledge dissemination within the internal knowledge management framework
    • Project Delivery Method and Governance
      • Lead additional project initiatives to further the development, awareness, and utilization of successful delivery methods
      • Collaborate with internal subject matter experts to create and/or review relevant project delivery artifacts
      • Create and promote best practice applications for engagement management elements, such as project review application, risk management, and status reporting format


    • 7+ years of proven experience as a project manager delivering complex enterprise solutions within the GIS or IT industries
    • Demonstrated ability to understand challenges from multiple perspectives and utilize this understanding to identify root causes to lead teams to a successful outcome
    • Experience operating and speaking at an executive level to both technical and non-technical audiences
    • Self-motivated, creative, and team-oriented
    • Ability to develop productive relationships with cross-functional project/leadership teams and customers
    • Bachelor’s or master’s in computer science, engineering, GIS, or other relevant field

    Recommended Qualifications:

    • 10+ years of proven experience in the delivery of complex enterprise solutions and services within the GIS or IT industries
    • Experience managing or delivering Esri technology-based solutions
    • Strong understanding of and demonstrated ability in applying project risk management

    The Company

    Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


    Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


    Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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