• Technical Writer - ArcGIS Enterprise

    Location US-CA-Redlands
    Job Category
    ArcGIS Product Engineering
    Job ID
  • Overview

    Are you an energetic, passionate technical writer who has the desire to inspire, support, and advocate for our platform’s developers? Blend your passion for writing and interest in cutting-edge technology to advance developer-focused documentation for ArcGIS Enterprise. In this position, you’ll have a hand in the developer’s success by working with teams to improve our online and installed help documentation.


    • Write conceptual topics, product documentation, tutorials, and blog posts
    • Help define, organize, and update website content and its architecture
    • Evolve software documentation by turning specifications and design documents into product documentation
    • Establish and define customer requirements; translate them into potential site improvements
    • As a developer advocate, you’ll work closely with developers and product engineers to create, update, and maintain product documentation and answer questions about developing for the ArcGIS platform
    • Coordinate ArcGIS Enterprise developer (REST and SDK) documentation for each documentation release
    • Coordinate with contributors for common features and topics in ArcGIS Enterprise and ArcGIS Online


    • Excellent written and verbal communication skills, including presentation skills
    • Familiarity with ArcGIS Enterprise and REST API technologies
    • Effective time management and organizational skills
    • Strong problem-solving and analytical skills
    • An understanding of documentation workflows that use HTML, CSS, DITA, and HTML
    • Familiarity with Java or .NET platforms
    • Bachelor’s or master’s in GIS, computer science, technical writing, or a related field, depending on position level
    Recommended Qualifications:
    • Extensive experience with ArcGIS software or other geospatial technology
    • Experience with large-scale product documentation efforts
    • Demonstrated experience with modern website development practices

    The Company

    Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


    Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


    Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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