• Holistic Testing Product Engineer - Enterprise

    Location US-CA-Redlands
    Job Category
    ArcGIS Product Engineering
    Job ID
  • Overview

    Our Holistic Testing team focuses on testing Esri software releases using real-world workflows and datasets. As an engineer, you will focus on system administration, test framework maintenance, and setting up testing events for ArcGIS Enterprise. You will get to work with customers to test real use workflows and datasets, collect feedback, and deliver requirements to our software development teams to help build new software. It’s a great opportunity to leverage your GIS education and industry experience to influence ArcGIS Enterprise for the next generation of Esri software!


    • Support and maintain the general framework of the Esri Disconnected Lab including configuration of ArcGIS Enterprise on multiple operating systems and with various user authentication models (IWA, SAML, PKI, LDAP)
    • Perform and coordinate testing, analysis, investigation, and identification of software problems
    • Support Esri internal and external customers to understand and test their organizational workflows and industry-specific goals
    • Build and grow relationships with software development teams to identify and prioritize key issues and ensure they are fixed for a release
    • Participate in the release of high quality software; certify the overall quality of the system and ensure each release is ready to ship
    • Influence product design, functionality, and usability across the entire ArcGIS platform as well as focused areas
    • Attend relevant conferences and visit user sites to understand and apply user workflows into our testing environment


    • 2+ years of experience implementing, administrating, and applying ArcGIS Enterprise in various advanced customer environments
    • Knowledge of ArcGIS Enterprise architecture, applications, and functionality including caching, geoprocessing, and geocoding
    • Knowledge of cloud technology such as Amazon Web Services (AWS)
    • Aptitude to gain understanding of systems administration and troubleshooting of multiple operating systems
    • Ability to work with a team or individually in a constantly challenging and evolving environment
    • Excellent written and verbal communication skills, including presentation skills
    • Bachelor’s or master’s in computer information systems, computer science, engineering, or another technical field, depending on position level

    Recommended Qualifications:

    • Knowledge of ArcGIS Pro, Web AppBuilder for ArcGIS, Collector for ArcGIS, ArcGIS GeoEvent Server, ArcGIS Online, ArcGIS Business Analyst, and mobile application usage related to GIS
    • Enthusiasm and drive to learn and understand all aspects of the Esri suite of products
    • Demonstrated ability to organize and work on multiple concurrent projects




    The Company

    Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


    Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


    Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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