• Configuration Management Engineer

    Location US-CA-Redlands
    Job Category
    ArcGIS Product Engineering
    Job ID
  • Overview

    Join our Cloud and Automation team, a fast-moving team that's part of the ArcGIS Enterprise product group. We create the software and tooling that makes users successful deploying in the cloud and on-premises. Our users are IT administrators, and managing Esri's software is just one small part of their overall responsibility so it's up to us to ensure that the software deploys correctly the first time and that it's fast, reliable, and easy to use.


    Our tooling automates the deployment of ArcGIS Enterprise for thousands of customers using Chef, PowerShell DSC, and AWS CloudFormation and deploys highly available and highly scalable architectures in complex IT environments. We are looking for a DevOps engineer who is ready to move to the next level, who wants to make a real impact on thousands of users, and who has a passion for creating great software.


    • Our users expect our software to work the first time, the second time, and the hundredth time. You will use, design, test, and push our software to the limits to ensure it's ready for the real-world.
    • Our users are IT and DevOps folks who don't have a lot of time to experiment with the software, so explaining how to automate our software in video and written form is a key part of this position.
    • Our biggest event each year is the Esri User Conference which attracts 16,000+ users. You will need to present automation in front of hundreds of people.
    • We deliver high-quality software on time at a fast pace. You will meet deadlines while having a healthy work-life balance, so a key responsibility is making good planning decisions.


    • 2+ years using automation technology (Chef, Puppet, Ansible, Powershell DSC)
    • 2+ years with cloud technology (AWS, Azure)
    • Excellent communication skills
    • Strong decision making skills
    • Master's in a technical field (computer science, engineering, math, or science)

    Recommended Qualifications:

    • Considerable experience in automating deployments in an operations or DevOps role using modern technology. Our software is user-focused, and the user of our automation technology is IT or DevOps.
    • Self motivated and driven. This is a fast-moving position and we don't believe in micro-management.
    • Know your way around either AWS or Azure. We have many customers on the cloud.
    • Ability to learn quickly and on your own. We are on the bleeding edge of technology, and there are no classes or books on much of the technology we are using.
    • Ability to get things done, collaborate, and follow as well as lead. We have very few managers, but are full of leaders.




    The Company

    Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


    Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


    Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

    Sound interesting?

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed