• Technical Writer - Cartography

    Location US-CA-Redlands
    Job Category
    ArcGIS Product Engineering
    Job ID
  • Overview

    As a writer for the mapping team within the core ArcGIS Desktop group, help design and explain the next generation of mapping tools in ArcGIS. This is a rewarding opportunity to participate in designs for future functionality and advocate for a clear and understandable user story. You will communicate detailed information with clarity through conceptual writing, workflow steps, and realistic scenarios.

    We are currently working on our next release of ArcGIS Pro, so now is a great time to add your writing skills to a diverse team of engineers and developers committed to delivering a host of innovative cartographic authoring tools.


    • Write conceptual and workflow documentation outlining the functionality of the mapping team by writing new content and updating and maintaining existing content
    • Understand the current state of mapping functionality in ArcGIS Pro by working with developers and other product engineers and through ad hoc and holistic testing
    • Participate in team design reviews and advocate for clear and understandable workflows
    • Build and maintain relevant and interesting scenarios and graphic examples
    • Certify help documentation on different platforms prior to release


    • Excellent written and verbal communication, presentation, and interpersonal skills
    • Demonstrable capabilities in technical writing
    • Familiarity with Esri’s ArcGIS platform or other GIS products
    • Familiarity with graphics applications such as Adobe Creative Cloud, or similar
    • Bachelor’s or master’s in technical writing, journalism, cartography, GIS, geography, or related field

    Recommended Qualifications:

    • Experience writing in a content management system
    • Foreign language, or experience writing for a global audience
    • Experience writing for accessibility
    • Familiarity with Python or other scripting language

    PORTFOLIO SUBMISSION: We're looking for technical writers who understand cartography and we want to see your work! Applications must be accompanied by examples of technical writing, and optionally, an electronic portfolio of original map or related cartographic work. Please provide a link to writing samples and your portfolio as part of your resume.

    The Company

    Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.


    Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.


    Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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